Hello, Basic FAQs before you start

How do i make a purchase ?

Shopping at Lucan Store is easy:
– If you know what you are looking for, use the SHOP link. You can also shop by browsing directly by designer link.
– Once you have found an item, click on the ‘Get Quote’ button for each item.
– One popup box will open up with product detail and contact form.
– Click on ‘SUBMIT’ to complete your order.

Do I need to create an account to get product quote ?

Yes. You can browse through the catalogue without creating an account and select product or designer you like. But, to be able to send quote, you need to create an account.
– To create an account, simply click on ‘SIGN IN’ and then ‘REGISTER NOW’ to fill in your details.
Register with us and you’ll be able to enjoy the following benefits through your Lucan Store as user:
– Buy any products you want by submitting the quote.
– Check your requested quoted products and respond by product designers.

Are the colours of products shown on the website are accurate ?

While we have made every effort to display as accurately as possible the colours of the products that appear on the website, we cannot guarantee that your monitor or mobile screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.

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